The one ask

Tell us what is wrong, and we will tell you where to go.

A free thirty-minute consultation, led by our clinical desk rather than a sales one. Which house fits, how long you actually need, and when in the year to come — with the travel around it quoted on the same page if you want it. Sometimes we will tell you to wait.

  • Free, thirty minutes, on video at a time that suits you.
  • Clinically led: what you need, before what we happen to sell.
  • Every programme here says who it is wrong for, before the price.
  • Travel around the stay — transfers, flights, the days either side — if you want it.
  • About one enquiry in six is advised to wait, or to spend less.
  • Nothing clinical you tell us reaches a house unless you agree.

Or simply call

India & the Gulf — 09:00–20:00 IST, seven days · Europe & the UK — 09:00–18:00 CET, Monday to Saturday

What we do with what you tell us. Clinical notes go to the Heal & Rest clinical desk and to nobody else — not to the sales desk, not to the flight desk. A house only sees them once you have agreed, in a separate message, that it should. You can ask us to delete everything at any point.